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Overwhelmed
Managers
Remote and hybrid work, identity, generation gaps, and technology disrupting job profiles; it has never been more challenging to lead a team.
We teach and coach leaders on best practices around how to manage and support their people. We help transform challenging high-performers into team players and tailor individual managers' needs to help reinforce great performance, give constructive feedback and have tough conversations effectively.
Reactive
Risk Management
Are your HR protocols set up to prevent claims and litigation?
We believe in proactive HR. We have decades of experience putting guardrails in place to foresee risks and avoid potential costly mistakes before they happen.
Ineffective Onboarding
It took months to find the right employee. Don’t lose them in the first few weeks.
How you educate and integrate a new hire makes all the difference. A well designed onboarding process can increase retention by 83%. We design the employee experience and teach your team how to run it.
Our highly effective half day “Values & Employee Experience” workshop helps you identify actionable values that are true to your brand and your leadership. We help you bring them to life and establish accountability within the teams to follow through.
Are your values aligned with your actions?
Strengthen the Culture
With too many people joining at the same time, organizational design and workflow become chaotic. Chemistry within teams can change and values and company culture can start to fade. We can help you manage rapid growth and scaling ahead of time so your new teams can hit the ground running meeting your revenue goals.
When teams grow, workflows need to be adapted. The people who were right to build it might not be right to scale it.
Growing and Scaling
Complaints and Investigations
It is easy to dismiss a complaint. But suddenly the situation becomes risky to navigate.
We take employee relations issues seriously. We know how to pull the right data and conduct an internal investigation taking all elements into consideration. Our goal is to quickly and confidentially address the claim in compliance as we establish understanding and dialogue moving forward.
PROBLEMS WE FIX
Underperforming Teams
It is easy to spot. A lot of talk - very little action. Why are they stuck?
You might have four generations on your team, who simply don’t know how to overcome the gaps in workflow and communication styles. Or there might be a mismatch in behavioral types. We first resolve the conflict. Then we give your teams tools to leverage their strengths and differences.
Wrong Hires
They seem like the perfect hire but over time will struggle if their behavior, experience and drive are not a fit.
We use a Behavioral Analytics tool to help you see the whole person. What happens if you put a casual risk-taker in a group of conflict averse conformists? We coach individuals or teams to work better together.
“Multiple times, Karine was able to help guide our management team through the stressors of growing triple digits.”
“Karine is extremely dedicated to her clients, incredibly responsive and always accurate on her advice.”
“She has the ability to solve business problems and increase productivity through an individuals talent while always respecting the vision and bottom line of the company.”
“Definitely an amazing experience for building an empowered team to lead our growth!”
“Karine ran an Objectives and Key Results Session, which has really helped us accomplish Angel’s City's milestones.”
“Karine is highly experienced and is a wonderful asset to any start up.”
“She helped each of us see our own strengths, but also taught us how to better communicate with one another. We are so much stronger for it!”
“Karine is an exceptional coach.”
“SGT gets to the root of business and culture problems very quickly.”
“Karine has served as the catalyst for all the strategic and intentional conversations that desperately needed to happen.”
“SGT's expertise would be beneficial to any high-growth company.”
“I would highly recommend SGT's abilities in growing and nurturing effective teams and creating culture.”
“Her proactive approach and tools for creating healthy and professional working environments for crew are invaluable.”
“SGT conducted 360 Performance Reviews for our Executive Team. The experience lead to more honest conversations, concrete goal setting, and overall better understanding of one another.”
TESTIMONIALS
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